There is no minimum dollar amount for orders.
We offer 7 Day Guarantee
Return any stock item for any reason within 7 days for a refund, except:
If COSTGO or Manufacturer is at fault, Uline will arrange free return shipping. Otherwise, customer is responsible for return shipping charges.
Once registered, you may save more than one shipping/billing address. You will not be required to re-enter your shipping or billing addresses every time you order online. To save your time, whenever you place an order, you can select the address on file.
Yes. Our registration process is fast, free, and will save you time for future purchases. Click here to register.
Yes, you can click on forgot password tab when login account to receive an email with the reset password link, following instructions to update your password.
If your contact email is correct, please check your junk mailbox for the notification email. We suggest adding our email address to your contact list, so that you will receive any notice in the future.
We accept the following forms of payment: PayPal
,Visa, MasterCard, Discover, American Express ETC
If your order has already shipped, but you would like to just modify the street number or apartment number, we advise you to contact the carrier directly. Alternatively, you can ask the carrier to hold your package at a nearby Access point for you to pick it up. Both methods are free of charge.
If your order hasn’t been shipped, you may cancel it online through PC website. Click on “My Orders” choosing cancel order. Or please contact customer service for help.
Item may not be shipped in the original package due to damage or other situations when preparing shipment. System will send out of stock notification email and process a refund of the item. Refund will usually be issued back in 3-5 business days to the original payment account (points and gift card amount has priority). If no refund received after 5 business days, please contact customer service.
Once the order is placed, it cannot be modified to either add or remove items from it. Please cancel order to replace it.
Our system does not support automatically send out item being out of stock once new inventory is available. When item is out of stock, a refund will be issued to refund it. We recommend setting “Remind Me” of item inventory arrival, so you can purchase it the first time after the arrival of the goods.
We are sorry refund is processed to the original payment method. We are unable to issue it back to another account other than the original one.
We are sorry that shipping method cannot be changed on replacement order. It is default to the same one on the original order.
Usually, package shipped from COSTGO warehouse does not need signature. If there are high chance of package loss near your residence recently, the carrier has the right to request signature to ensure the safety of the parcel. If you are not convenient to sign for it, you may contact the carrier to hold your package at a nearby Access Point to pick it up by your convenience.